Frequent questions about Transcriptive

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PLEASE report any issues you run into to cs@digitalanarchy.com.

Do I still need to pay for Transcriptions after purchasing Transcriptive for Premiere Pro?

Yes! The license you purchase is a one time payment to give you access to our Transcriptive for Premiere Pro panel. After paying for the license, you will pay for the Transcription as you go.

The Transcriptive AI costs $0.12/minute and Speechmatics is priced at $0.07/minute.

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My transcript is really inaccurate with a lot of words that are incorrect. Why?

Make sure you are using Transcription AI as your speech engine. It is slightly more accurate than Speechmatics and it may work better for the audio you are transcribing. Also, background noise and unclear speaking can make it harder for the speech services to figure out what’s being said.

The less noise you have the better so make sure your talent is mic’d, speaks clearly and any background noise is minimized. Talent that has a heavy accent or is off mic will get transcribed with less accuracy (sometimes significantly less) than talent that is mic’d and well spoken. Regardless, Transcriptive AI will be about 2% more accurate , especially with recordings that have a lot of background noise. We highly recommend you use Transcriptive AI if you’re doing captions or subtitles.

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Why isn't Watson available?

Watson was recently removed from the panel. The main reason we included Watson was that they offered 1000 minutes free per month. They discontinued that in December, 2018.

That combined with their other constant changes, which regularly broke the Transcriptive login process and made it inaccessible until we fixed it, made it the right decision to remove it.

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Why doesn’t Undo work on the Mac?

It does work! Use Control+Z for Undo and Control+Shift+Z for Redo. A Premiere panel can’t use the regular Command+Z as a normal application would, unfortunately.

When I select my sequence and hit Play, Transcriptive doesn’t work. What’s going on?

In order for Transcriptive to work, you have to click on the Transcriptive panel. If you just select your sequence and hit play, Transcriptive won’t do anything.

This is a limitation of Premiere. You have to select the Transcriptive panel and hit play from within Transcriptive otherwise Transcriptive won’t have any idea what Premiere is doing. Transcriptive is technically a separate app running within Premiere. It will communicate with Premiere but not vice versa. So control Premiere from within Transcriptive, it won’t work otherwise.

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How do I edit text?

You enter Edit Mode by clicking "Enter", which allows you to edit text as you would in a word processor. You exit Edit Mode by clicking "Esc".

How do I create Closed Captions?

To create closed captions in Premiere, you need to export the transcript as SMPTE-TT and import that into Premiere. Premiere’s Caption panel will see that as 608 or 708 captions. Watch this Caption Formats video tutorial to learn more.

Why are my captions out of sync?

The caption file starts when the first word is spoken. So if your talent doesn’t start speaking immediately, you don’t want the start of the caption file to be at 00:00. Move the start of the caption file to line up with where the talent starts speaking and everything will be in sync.

Why don’t all my clips have speech analysis after batch (folder or file) transcribing is successful?

Although the batch transcribing is successful, Premiere does not refresh instantly for every clip’s speech analysis to show within the metadata panel. It can take some time before it shows. You can also reimport or replace the file in your project and the speech analysis will show instantly.

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