Product Support

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After Effects, Premiere Pro, Final Cut Pro, Avid, and DaVinci Resolve. We no longer develop or offer technical support for Vegas and Motion, however all plugins should work with them.

  • For Motion: Download our FX4 (FCP) builds to demo the plugin before purchasing. If everything’s working, purchase a serial number for the Final Cut Pro version — this serial will activate the plugin in Motion.
  • For Vegas: Download the latest OFX builds to demo the plugin before purchasing. If everything’s working, purchase a serial number for the OFX (OpenFx) version — this serial will activate the plugin in Vegas. 

We highly recommend running the demo thoroughly before purchasing a license.

First off, make sure you entered the serial number correctly. For example, you need to include dashes.

This message often comes up when you are trying to activate an older version of Beauty Box with a newer serial number. Sometimes the installer doesn’t delete older versions. Close your video editing app. Then check that the Plugins folder has only ONE version of Beauty Box. Manually delete the older one if there are two Beauty Box folders.

Restart your host app. Re-entering the serial number should then activate the plugin. 

If you’re not sure where the Plugins folder is, you can search for “Beauty Box” on your system and check if multiple versions are installed.

Beauty Box works on all skin tones. However, having subjects with similar hair and skin color can pose a problem. This can happen for black hair and darker skin tones or blond hair and lighter skin tones. You can work around this by decreasing the Hue, Saturation, and Value Range sliders to help limit Beauty Box’s inclusion of similar color tones. 

While adjusting those sliders, it is helpful to have “Show Mask” on simultaneously, so you can see the mask changing in real-time. For very dark skin tones it can be a problem since the mask will start picking up shadow areas or dark clothing. So if you have someone in a black suit/dress/shirt you need to pay special attention to the mask to reduce the effect Beauty Box has on the hair and clothing. We always recommend doing a test on your footage with the demo version of Beauty Box before purchase.

Yes! Beauty Box can be used on all skin areas, not just the face.  See this example: https://www.youtube.com/watch?v=UkGFlnUgegE&feature=youtu.be

The process for treating arms, legs, etc will be mostly the same. However, since the detection algorithm generally looks for a face, in this case you will have to manually tell Beauty Box what the skin tones are. This usually requires a few clicks on the image with the Set Color, Add Color or Dark Color/Light Color buttons. Check this video tutorial: https://youtu.be/UkGFlnUgegEh

Regarding a scar, it depends. If the scar is new and there’s a lot of discoloration, then probably not. For older scars, if it’s a fairly thin scar, then Beauty Box should improve things. If it’s a massive patch of skin from a motorcycle accident, Beauty Box may improve it but it can’t make it disappear.

Yes, we support Dynamic Link across the Adobe applications.

Beauty Box is supported on both Windows and Mac Operating Systems:

  • Windows 10 and later
  • MacOS 10.14 and later
  • Supports Intel and Silicon Chips on Mac

Older builds may be available for Windows 7/8 or older Mac OS versions. If you are running an older version of Windows, please use this Request Form to check if a compatible version of the plugin is available.

All our products are kept up to date and run in the latest versions of the OS or host application. However, if you have questions and need help making sure the plugin is compatible with your system, please email us at cs@digitalanarchy.com

This chart gives the release date and version number of each release of Beauty Box Video.

PRODUCT
VERSION
DATE
DETAIL
PRICE
Beauty Box Video
6.0
June 2025
AI Shine Removal. AI-Based Masks.
Beauty Box Video
5.0
July 2021
Apple Metal, M1 support. After Effects MFR support. CUDA Optimizations.
$199 USD
Beauty Box Video
4.0
March 2015
Realtime HD Rendering.
$199 USD
Beauty Box Video
3.0
June 2013
Better Masking. Presets
$199 USD
Beauty Box Video
2.0
May 2012
Speed render increase. Shine removal
$199 USD
Beauty Box Video
1.0
December 2009
Release Version.
$199 USD

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