Frequent questions about Transcriptive Rough Cutter

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IMPORTANT - if you're having problems: Please make sure the panel is docked. Premiere treats docked and undocked panels differently and having Transcriptive UNDOCKED is the cause of many problems.

A docked panel is one that is positioned next to other panels. Undocked panels are 'floating' windows. To dock them just drag them next to any other panel.

What is 'New World' and why should it be Off or On?

New World is Adobe's name for their new Javascript engine (Transcriptive is mostly written in Javascript). It's usually better for Transcriptive if it is turned Off, but this can cause some problems in Premiere.

With New World turned On, loading metadata from clips and sequences can take longer. There is something about NewWorld and the amount of metadata that Transcriptive generates that causes this slowdown. Generally, Transcriptive works fine with it On, but if you're switching between a lot of clips/sequences, the loading times can be annoying. We made Adobe aware of this problem in 2020 and as of now they still have not fixed the issue. So, for Transcriptive to work best, it's preferable to have New World Off.

However, turning New World Off causes issues with some Premiere panels. Notables the new Text panel and the Home screen (where they show you your recent projects, etc.). Neither panel shows up if New World is Off. We made Adobe aware of these problems in early 2021 and they haven't fixed those either. The Home screen isn't that big of a deal, but obviously the new Text panel not working is a big problem. So, it's probably best to leave New World turned On, but just know that any slowdown you see in Transcriptive Rough Cutter is due to that.

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Do I still need to pay for transcriptions after purchasing Transcriptive for Premiere Pro?

Yes! The license you purchase is a one time payment to give you access to Transcriptive for Premiere Pro panel. After paying for the license, you will pay for the Transcription as you go.

Transcriptive A.I. and Transcriptive Speechmatics are both priced at $0.08/min.

Transcriptive AI offers 97% accuracy and allows you to align existing transcripts in English for free. Transcriptive Speechmatics is about 95% accurate and works well with audio with a lot of background noise.

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Does Transcriptive for Premiere Pro require a paid subscription in addition to the license payment?

No, but you do need to sign up for a Free Plan account on in order to transcriptions. Transcriptive for Premiere Pro users are not required to pay monthly or annual subscriptions after paying for the Premiere Panel License. (There is a cost for the A.I. transcripts of .04-.08/minute) Subscription plans were designed so users can take advantage of our Transcriptive web app. Choose the Free Plan if you don't want a subscription to the web version of Transcriptive. You will need to enter a credit card to pay for the A.I. transcripts.

If you have Transcriptive for Premiere, but also want “Producer” access to the Transcriptive web app, "Producer" accounts will be charged an $8/monthly subscription fee to your credit card. Users can downgrade their "Producer" account to a "Review Only" free account anytime.

Users who have not purchased Transcriptive for Premiere Pro can still take advantage of the Transcriptive Web App by signing up for a Producer account. Producer accounts for non-Premiere panel users cost $19/month or $160/year. To learn more about our Transcriptive web app please email

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How can I make sure my data is not being used for training A.I. training?

It is unlikely your audio file will be used for training. However, you can change your Transcriptive settings to make sure no data is stored. In the Transcriptive preferences, if you select ‘Delete transcription jobs from server’ your data is deleted immediately. This will delete everything from the A.I. service’s servers and from the Digital Anarchy servers.

To learn more about how the A.I. Speech-To-Text technology is trained and why the audio by itself is not that useful to improve accuracy please read this Blog Post.

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My transcript is really inaccurate with a lot of words that are incorrect. Why?

Make sure you are using Transcriptive AI as your speech engine. It is slightly more accurate than Transcriptive Speechmatics and it may work better for the audio you are transcribing. Also, background noise and unclear speaking can make it harder for the speech services to figure out what’s being said.

The less noise you have the better so make sure your talent is mic’d, speaks clearly and any background noise is minimized. Talent that have a heavy accent or is off mic will get transcribed with less accuracy (sometimes significantly less) than talent that is mic’d and well spoken. Regardless, Transcriptive AI will be about 2% more accurate , especially with recordings that have a lot of background noise. We highly recommend you use Transcriptive AI if you’re doing captions or subtitles.

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Why isn't Watson available?

Watson was removed from the panel. The main reason we included Watson was that they offered 1000 minutes free per month. They discontinued that in December, 2018.

That combined with their other constant changes, which regularly broke the Transcriptive login process, made it inaccessible until we fixed it. We made the right decision to remove it.

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Why doesn’t Undo work on the Mac?

It does work! Use Control+Z for Undo and Control+Shift+Z for Redo. A Premiere panel can’t use the regular Command+Z as a normal application would, unfortunately.

When I select my sequence and hit Play, Transcriptive doesn’t work. What’s going on?

In order for Transcriptive to work, you have to click on the Transcriptive panel. If you just select your sequence and hit play, Transcriptive won’t do anything.

This is a limitation of Premiere. You have to select the Transcriptive panel and hit play from within Transcriptive otherwise Transcriptive won’t have any idea what Premiere is doing. Transcriptive is technically a separate app running within Premiere. It will communicate with Premiere but not vice versa. So control Premiere from within Transcriptive, it won’t work otherwise.

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Transcriptive shows up in Windows>Extensions, but the panel doesn't open when you select it.

Occasionally our installer doesn't do a good job of deleting everything before it installs. Sometimes this causes old files to hang around which causes the Transcriptive panel to not open. Deleting the files manually should fix that.

Delete anything that says PowerSearch, Transcriptive or DA (as shown in the screenshot). The files are in:

Mac: "Library\Application Support\Adobe\CEP\Extensions"

Windows: "C:\Program Files\Common Files\Adobe\CEP\extensions"

You then should run the installer for 1.5.2 or the latest version of 2.x (whichever version you own). They can be downloaded here for Windows and for Macintosh.

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How do I create Closed Captions?

To create closed captions in Premiere, you need to export the transcript as SMPTE-TT and import that into Premiere. Premiere’s Caption panel will see that as 608 or 708 captions. Watch this Caption Formats video tutorial to learn more.

Why are my captions out of sync?

The caption file starts when the first word is spoken. So if your talent doesn’t start speaking immediately, you don’t want the start of the caption file to be at 00:00. Move the start of the caption file to line up with where the talent starts speaking and everything will be in sync.

Why don’t all my clips have speech analysis after batch (folder or file) transcribing is successful?

Although the batch transcribing is successful, Premiere does not refresh instantly for every clip’s speech analysis to show within the metadata panel. It can take some time before it shows. You can also reimport the transcript from your jobs list while the clip that is missing speech analysis is selected and then do export > speech analysis to ensure it is now saved to the clip.

Can Transcriptive Import a Microsoft Word Document?

Sort of. You need to save the Word file as a Plain Text file. When you export out of Word, the 'Allow Character Substitutions' should be turned on. You'll lose things like curly quotes but it means strange symbols that Word adds will also get removed. Transcriptive does support the 'fancy'characters (like curly quotes), but if you export to a caption file, likeSRT or SCC, those characters can make the files unusable.

Transcriptive does try to replace the 'fancy' characters when it saves a caption file, but it's more complicated than you'd think. It's tough to account for every possible character and since we support languages other than English we can't just scrub every character outside a certain range.So. if you're exporting out of Word, save a Plain Text file with Allow Character Substitutions turned ON.

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What are the keyboard shortcuts for using in and out points in Transcriptive?

Transcriptive’s “in and out” points only work in clip mode to serve a similar purpose as to how Premiere uses in and out points from the source monitor. With that being said, to set an “in” point, the shortcut is “ctrl + i.” To set an “out” point, the shortcut is “ctrl+o.” To drop the “in and out” selection into your sequence, there are two shortcut options. One is “ctrl+8” and the other is “ctrl+,” and the reason for this is because on Mac, the latter had intermittent issues. Both should still work, but in any case that “ctrl+,” doesn’t work, “ctrl+8” will work!

I want to use the new Rough Cutter feature! What is the best way to make edits for using Rough Cut?

Making deletions by word or by sentence work well, but we highly recommend to use the strikethrough feature (per line) to make your Rough Cutter edits. Transcriptive receives these edits the best when making the rough cut and it is very helpful for the user/editor to keep record of their deletions among their selects.