Frequent Questions about ToonIt! Photo

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How do I uninstall the ToonIt! demo?

  • Q.   I have tried the Photoshop demo for Mac but do not plan to purchase now. How do I uninstall the ToonIt! Photo demo?
  • A.  Removing the plugin demo is very easy. On your drive, go to this location: Hard Drive/Applications/Adobe Photoshop/Plug-ins/Digital Anarchy/ToonIt. Put the ToonIt folder in your Trash.

How do I move my custom presets

  • Q.   I've installed ToonIt on a new machine, but my custom presets are missing!
  • A.  The presets are located at:

    Library>Application Support>Digital Anarchy/Toonit PS/Presets

    Just copy the custom presets from that location on the old machine to the same location on the new machine after installing ToonIt on the new machine. All your presets should work just as before!

Blacklight's Color Flow doesn't work

  • Q.   I have chosen the Color Flow function but it doesn't seem to be working. The colors don't shift as expected.
  • A. 

    Color Flow only works with colors that have 100% in the Saturation component of HSB colorspace. This means that when you open up the Color Picker to pick a new color, the color has to have 100% as its ‘S’ value. (It can’t be 99, it must be 100.) This makes happy, bright, fully saturated colors.

Compatibility with Paint Shop Pro

  • Q.   Will ToonIt! Photo work with Paint Shop Pro version 8?
  • A. 

    It's possible that ToonIt! will work with Paint Shop. However, we do not test or provide support for that host application. You can download and try out the ToonIt! demo. If the demo works, then the purchased version will work too.

Does ToonIt work on animal images?

  • Q.   We would like to turn our wildlife photos into different cartoon images like outlines and pencil drawings. Will work ToonIt! work for this?
  • A. 

    Yes, ToonIt! works nicely for that kind of photograph. This cartooning plugin is terrific at transforming the human or animal face and form into a cartoon. For instance, if you look on our ToonIt Gallery page, the artist Nick Cattermole has done some nice work with monkeys in India.

Can't find ToonIt! in Aperture 3

  • Q.   I installed ToonIt! but it does not show up in my Aperture 3.0.
  • A. 

    There are two items we should check on. First, look at this location on your hard drive: Hard Drive>Library>Application Support>Aperture>Plug-ins This is the location that ToonIt gets installed to. You should see a 'Digital Anarchy' folder with a 'ToonIt' folder inside. Please note that you are looking in the top-level Library folder, not your User>Library folder.

    If the plugin is in that location, let's make sure that you are accessing it correctly inside Aperture. When you select a photo in Aperture, you should be able to control-click and bring up a menu. That menu should list ToonIt! as one of the plugins that you can choose through 'Edit With'.

Does ToonIt! work with RAW files?

  • Q.   I installed ToonIt! but it does not show up in my Aperture 3.0.
  • A. 

    ToonIt! does NOT work with RAW files. One of two things will happen. You may be able to apply ToonIt! to the file but the cartooned results will look odd. (See example at right.) Or Aperture may crash completely when you apply ToonIt!. You will need to convert RAW files to a different format, like TIFF or JPEG, before running the image through ToonIt!.

Why do lines appear across my images?

  • Q.   I have downloaded the trial version of ToonIt! Photo. However, there seems to be lines going across my images when I use the plugin. Is this normal or will it go away if I buy ToonIt!?
  • A. 

    The crosshatch lines that appear are the demo watermark. This allows you to evaluate ToonIt! Photo before purchasing. When you purchase the plugin, you get a serial number will unlock the crosshatch watermark.

ToonIt! won't run 64-bit mode in Aperture 3

  • Q.   Your website says that ToonIt! will run in Aperture 3 in 64-bit. I upgraded my ToonIt! to run the 64-bit version and I'm running Aperture 3 in 64-bit mode, but ToonIt still opens up as 32-bit. What is the problem? I get the message "Please close Aperture and restart as 32 bit version. Contact vendor for 64 bit version of plugin."
  • A. 

    We definitely support Aperture 3 in 64-bit! You mentioned that you have upgraded the ToonIt! Aperture plugin. A common problem occurs when you have the 32-bit version AND 64-bit version of ToonIt! installed. The plugin gets confused and may open the wrong version.

    Please check this location to see what versions of ToonIt! you have installed: Hard Drive/Library/Application Support/Aperture/Plug-ins/Digital Anarchy. A folder called 'ToonIt 2.5.1', 'ToonIt 2.5' or 'ToonIt 2.0' is a 32-bit version. A folder called 'ToonIt 2.5.2' is the 64-bit version. To fix the issue, place the 32-bit folder(s) in the Trash. This will allow the 64-bit version to open when you are in Aperture 3. If you need help installing.

Why don't my presets look as I expected?

  • Q.   Why doesn't my ToonIt! preset look the way it did when I created it?
  • A. 

    Since every image is different, the presets won't have the same effect. Sometimes they will come out as expected, sometimes you will need to tweak them a bit, and sometimes they just won't work for a given image.

    In general, the presets are designed to work with an image that is a well lit face, with a dark or simple background, and not much detail in the clothing. The further away you get from that imagery -- like a subject in shadow with a bright background -- the less likely the preset will produce an expected result.

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Can I run ToonIt! Photo in Adobe Lightroom?

  • Q.   Can I run ToonIt! Photo in Adobe Lightroom? I like using Lightroom because it is non-destructive and the changes can preview quickly.
  • A. 

    YES! The new ToonIt! 3.0 works in both Photoshop and Lightroom!

The rendered image looks different than the preview

  • Q.   I did a render into Adobe Photoshop and there are a number of differences between the image I previewed and the image that came out. For instance, the render has added outlines to some areas and removed them from others.
  • A. 

    The Preview Window is just a preview. If you want to see exactly what the image is going to look like once rendered in Adobe Photoshop, you need to have the preview at 100% (which will slow you down somewhat).

    If there's a difference between Preview at 100% and the final render, that's a problem. But ToonIt! Photo is based on the pixels in the image and applying the cartoon effect to a 1000x1000 image vs. a 500x500 (50% and a lot less pixels) image will yield slightly different results.

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How do I install an Aperture plugin?

  • Q.   I'm used to installing plugins for Adobe Photoshop, but have no idea how to install your plugin for Apple's Aperture. Help!
  • A. 

    ToonIt! for Aperture has been discontined. However this is provided for legacy customers. Installing the ToonIt! plugin for Aperture is a pretty straight forward process.

    Just run the installer and click through the welcome and license screens. There's really only one place to install the Aperture plugins and the installer does that automatically. You should not need to change the install location or move the plugins.

    The location the plugins gets installed into is:
    Library>Application Support>Aperture>Plug-ins

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Why does ToonIt! render slow? Can I speed it up?

  • Q.   The preview was quick but ToonIt! takes a long time to render when I click Ok. Why is it so slow? Can I make it render faster?
  • A. 

    ToonIt! Photo is a quality vs. speed effect. It simply requires a lot of processing to create the desired cartoon effect. Other cartooning effects use glorified Posterization algorithms to create their results.

    This runs pretty fast but doesn't create as sophisticated a look. ToonIt! Photo provides pretty spectacular results and again, which is why its Preview and Render times are often quite high.

    Some tips for speeding up the render: Some factors that make ToonIt! Photo run faster are working in RGB instead of CMYK and working in 8-bit instead of 16-bit. We have found in our tests that ToonIt! Photo will run faster in Photoshop CS4 than Photoshop CS3, though this is dependant in part on your computer specs. Still, it's important to keep in mind that you need a little patience to work with ToonIt! Photo.

    We are committed to improving the preview and render times as ToonIt! Photo matures, and already have some plans for optimizations in the very near future. However, we are even more firmly committed to making sure that the quality of the results are rivaled only by manual rotoscoping. The high quality results are what make it stand out and makes the product worth using.

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