Frequent questions for Knoll Spark Pack

Don't see the answer you need? Contact us with this Request Form.

Why do lines appear across my images?

  • Q.   I have downloaded the trial version of your product. However, there seems to be lines going across my images when I use the product. Is this normal or will it go away if I buy the software?
  • A.  The crosshatch lines that appear are the demo watermark. This allows you to evaluate the product before purchasing. When you purchase the product, you get a serial number will unlock the crosshatch watermark.

Do the sparks work in After Effects?

  • Q.   I'm looking for Knoll Lens Flare for After Effects.
  • A.  These are sparks, not plugins. You need to go to Red Giant Software for Knoll's video plugins.

Do the sparks run on Linux?

  • Q.   Do the sparks support Linux systems?
  • A.  Yes, our recent release of version 3.0 does work on Linux. It runs in 32-bit and 64-bit.