Tag Archives: premiere

Beauty Box Video or Photo Crashing Problems – How to Fix It

Beauty Box makes extensive use of your video card’s GPU (graphic processing unit) to speed the plugin up. Usually this works great and results in the plugin working quickly.

However, it can cause problems. The GPU has a lot less memory than your computer does, so it’s prone to run out of memory. This is especially true when other applications are trying to use it. After Effects, Premiere, Final Cut, and most of the other apps we plug into also use the GPU. So do many other plug-ins. All this software trying to make use of a limited resource can be problematic.

Older video cards are also a problem. Beauty Box is doing some heavy duty processing and the older video cards may not be up to the task. Particularly if you’re using very high resolution video or photos.

So what to do about it? Here’s some fixes:

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Nvidia GeForce GTX 570 in a Macintosh

All the speed tests we’ve done with Beauty Box on Windows show the Nvidia GeForce video cards to outpace their much more expensive cousins, the Quadros, significantly. A GTX 570 (~$270) is about 25-30% faster than a Quadro 4000 ($800).

Since Beauty Box can involve some render time, we’ve wished that Apple would authorize one of the newer GeForce cards for the Mac. No such luck. So we’re tired of waiting. We took a stock PNY GeForce 570 and put it into our MacPro. And lo! It works!

So… what’d we do and what are the caveats? This was not a 570 with ‘flashed’ ROM. This was just a straight up 570 which we use in one of our PC machines. Nothing fancy. We did need to download a few things:

– Latest Nvidia driver for the Mac, which can be found here: http://www.nvidia.com/object/macosx-304.00.05f02-driver.html

– Latest CUDA drivers for the Mac, which can be found here: http://www.nvidia.com/object/mac-driver-archive.html (as of this writing, v5.0.37 was the latest)

– If you’re using Premiere you need to update the cuda_supported_cards.txt file to add the name of the video card. In this case it would be: ‘GeForce GTX 570’  To do this, you need to go to the Premiere.app file, right+click on it and select ‘Show Package Contents’. Once you do that, this is what you’ll see:

CUDA nvidia opencl adobe premiere macintoshOnce that’s done, you are good to go!

Now that caveats…

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