Frequent questions for the The Light Wrap Fantastic Plugin

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PLEASE report any issues you run into to

Masks in Premiere Don't Work

Plugins don't recognize masks that are applied to the same layer as the plugin. The plugin does not see the alpha channel created, which is what Light Wrap Fantastic uses to create the wrap.

The solution is to take the masked layer and 'pre-comp' it. You create a sequence that has the masked layer inside of it and apply the plugin to the sequence. The way Light Wrap Fantastic will see the alpha channel and create the effect appropriately.

What hosts are supported by Light Wrap Fantastic?

The host apps supported are After Effects, Premiere Pro, and Final Cut Pro.

Why do lines appear across my images?

The crosshatch lines that appear are the demo watermark. This allows you to evaluate the product before purchasing. When you purchase the product, we'll email you a serial number that you will use to activate Beauty Box and then the watermark will disappear.

Lightwrap Fantastic is crashing

This can occur in any host application and is usually related to your graphics card. However, before troubleshooting graphics card issues, make sure you have the latest version of the plugin installed by downloading it from our website.

Make sure you get the correct Mac or Windows version. Additionally, the crash might not be the graphics card but the graphics software driver that may be at fault. You can update the driver for your specific GPU by checking out the revalant link:

NVIDIA Drivers
AMD Drivers
Intel Drivers

If the updated plugin or the driver update don’t seem to be having any impact on the crashes, it’s likely the result of a graphics card issue. To confirm this, look for the ’UseGPU’ parameter at the bottom of the Beauty Box parameter list. Turn that off. This will force Beauty Box to ignore the video card (and GPU) and should resolve the problem (although it will render slower).

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How long are the render times?

The plugin is GPU accelerated and really shouldn't add much rendering time to your project. Usually it should be real time or near real time. On 4K footage it may play back at 10-15fps.

Of course, this depends on the speed of the computer. On older machines or less powerful graphics cards you may see some minor rendering times.

Overall is should be very fast. If it isn't, please contact us.

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