Frequent questions for Knoll Spark Pack

Don't see the answer you need? Contact us with this Request Form.

• Why do lines appear across my images?
• Do the sparks work in After Effects?
• Do the sparks run on Linux?

 

Why do lines appear across my images?

• I have downloaded the trial version of your product. However, there seems to be lines going across my images when I use the product. Is this normal or will it go away if I buy the software?
• The crosshatch lines that appear are the demo watermark. This allows you to evaluate the product before purchasing. When you purchase the product, you get a serial number will unlock the crosshatch watermark.

Do the sparks work in After Effects?

• I'm looking for Knoll Lens Flare for After Effects.
• These are sparks, not plugins. You need to go to Red Giant Software for Knoll's video plugins.

Do the sparks run on Linux?

• Do the sparks support Linux systems?
• Yes, our recent release of version 3.0 does work on Linux. It runs in 32-bit and 64-bit.